Draft — pending legal reviewVersion 1.0 · Last updated 29 September 2026
Sub-processors
The service providers that help us run Oxonia Govern, what they do and where.
Legal documents are published in English. Text in [brackets] is a placeholder to be completed before launch.
Current sub-processors#
Provider names and regions are confirmed at contract signature and when hosting is finalised. Customers receive 30 days’ notice of changes.
| Category | Provider | Purpose | Location |
|---|---|---|---|
| Cloud hosting and database | [Hosting provider] | Application hosting, PostgreSQL database, backups | Customer’s selected region (EU, UK; Nigeria in preparation) |
| Object storage | [Storage provider] | Encrypted documents, packs and recordings | Customer’s selected region |
| AI model providers | [e.g. OpenAI, Anthropic — as enabled by the Customer] | Drafting, summarisation, transcription and embeddings for AI features | [Provider regions]; zero-retention settings where available |
| Email delivery | [Email provider] | Transactional emails (sign-in links, invitations, reminders) | [Region] |
| SMS and WhatsApp | [Messaging provider, e.g. Twilio or a local aggregator] | Action reminders and micro-learning messages the Customer enables | [Region] |
| Error monitoring | [Monitoring provider] | Diagnosing application errors (with personal data minimised) | [Region] |
Customer-controlled integrations#
Integrations a Customer connects itself — such as its single sign-on provider, LMS (Moodle, Canvas, Blackboard, Brightspace), Zoom or Microsoft Teams recording imports, e-signature or similarity-checking services — are the Customer’s own providers, not our sub-processors.
Updates#
To be notified of changes, ask your account manager or write to legal@oxonia.app.